Since being founded in 2011 B-Change has provided technical services to partners in public and private sectors through our hubs in Manila, Singapore and New York. The technical services we offer are as follows:
Training small-to-medium nonprofits and other organisations
Our partners benefit from expertise shared by our global team and partners. For example:
- B-Change partnered with the International HIV/AIDS Alliance in 2013 and 2014 to train community organisations on effective social media practices for promoting HIV testing in Algeria, Lebanon, Morocco and Tunisia.
- In 2016 B-Change assisted six community-based HIV organisations in Thailand to use social media and other digital tools to refer clients to health providers. This initiative was conducted in partnership with FHI360, supported by USAID and continues into 2017.
We have expanded our training packages for our partners to cover themes ranging from digital security to diversity and inclusion.
Conducting workshops among community, government and private sectors
Our partners have the opportunity to engage diverse stakeholders towards common goals by leveraging our extensive network. For example:
- From 2011 to 2013 B-Change worked closely community organisations and government stakeholders in Indonesia, the Philippines, Malaysia and Timor Leste to produce a five-year regional information communication technology strategy. The purpose of the strategy is to support the wellbeing of young lesbian, gay bisexual trans and intersex people. This initiative was made possible with technical support from United Nations Development Programme.
- B-Change worked with USAID in 2013 to facilitate workshops in Washington D.C and Bangkok. These workshops brought together experts from business, academia, government agencies and civil society with the goal of strengthening the response to HIV and discrimination in the developing world using social media and mobile apps.
Conducting field research
Youth, people living with HIV, LGBTI people, people with disabilities and other community sectors have shared their expertise with us as we investigated the usability and effectiveness of various websites, mobile apps and social media campaigns. For example:
- B-Change worked in partnership from 2013 to 2016 with the United Nations Development Programme to conduct interviews, social media engagement tests and other data gathering activities. The purpose of the research was to investigate the effectiveness of using social media to address discrimination against lesbian, gay, bisexual, trans and intersex people across Asia. Several academic papers were published from data we gathered.
- In 2017 B-Change is working with people with disabilities, trans people and people living with HIV in Cebu, Manila and Singapore to research user behaviours and app usability. The purpose of the research is to understand the effectiveness of using mobile apps to gather data for consumer redress mechanisms and human rights processes. This research will guide the creation of a mobile app designed to make the world a more inclusive place.